Vendor profile
Quest Diagnostics (Employer Solutions)
Quest Diagnostics Employer Solutions supports employers with drug and alcohol testing, biometric screenings, vaccinations, and occupational health testing, backed by a national laboratory network and an employer portal for ordering and results.
Best for
Employers that lead with lab-based screening and testing and want a national collection network.
Deployment
Cloud / SaaS
Pricing model
Quote-based
Built-in capabilities
9 of 24 tracked
Typical fit
Strengths
- ✓National lab and collection-site network
- ✓Deep drug & alcohol testing and biometric screening
- ✓Employer portal for ordering, results, and program management
Things to confirm
- !Screening/testing focus rather than full occ-health record or clinic management
- !Limited injury case management and clinical charting
- !Often combined with other systems for end-to-end occ health
Quest Diagnostics (Employer Solutions) pricing
Quest Diagnostics (Employer Solutions) uses quote-based. Like most occupational health platforms, it's quoted to your organization rather than list-priced — expect cost to scale with your number of locations, active users, and employee volume, plus the modules you switch on (for example drug & alcohol testing, medical surveillance, or an employer portal).
Quest Diagnostics (Employer Solutions) is delivered as cloud / saas. Ask each shortlisted vendor for a written quote that separates the core platform from add-ons, implementation, and onboarding, and confirm how pricing changes as you grow, so you can compare like for like.
We don't publish dollar figures because occupational health vendors price by quote — always confirm current pricing directly with Quest Diagnostics (Employer Solutions).
Watch: Quest Diagnostics (Employer Solutions) overview
A product overview published to Quest Diagnostics (Employer Solutions)'s own YouTube channel — a quick way to see the interface and positioning before you book a demo.
Capability breakdown
Support levels are compiled from public information — verify with the vendor.
- Partial
Occupational health records (EHR)
A purpose-built record for occupational health encounters, tied to employer and job rather than only to a patient.
- Partial
Medical surveillance programs
Track recurring surveillance (hearing, respiratory, heavy metals, asbestos) with due dates and exposure-based cohorts.
- Partial
Exam & test management
Capture and store audiograms, spirometry, vision, vitals, and physical exam results in structured form.
- Not offered
Injury & case management
Manage work-related injuries from intake through return-to-work, including restrictions and follow-up visits.
- Built-in
Immunization & titer tracking
Record vaccinations and titers with reminders for boosters and series completion.
- Not offered
OSHA 300 / 300A / 301 recordkeeping
Maintain OSHA injury & illness logs and generate the 300A summary and electronic ITA submission files.
- Partial
DOT / FMCSA compliance
Manage DOT physicals, CDL medical certificates, and FMCSA National Registry workflows.
- Built-in
Drug & alcohol testing
Order, collect, and track drug & alcohol tests, including random pool management and MRO workflow.
- Partial
Respirator clearance & fit testing
Run respirator medical evaluations and record qualitative/quantitative fit-test results.
- Partial
Regulatory & audit reporting
Produce the cross-program reports auditors, clients, and leadership ask for, on demand.
- Built-in
Appointment scheduling
Book individual and bulk/event appointments (e.g., a 200-person flu or audiogram day).
- Not offered
Clinic charting & encounter workflow
Front-desk to provider to checkout workflow with protocol-driven documentation.
- Built-in
Employer / client portal
A secure portal where employers send employees, view results, and download clearances.
- Partial
Protocol & job-based rules
Define exam protocols per job, client, or exposure so the right services are ordered automatically.
- Not offered
Billing & invoicing
Generate employer invoices and/or medical claims, with service-to-charge mapping.
- Partial
HRIS / HCM integration
Sync employee rosters, departments, and status from HR systems.
- Built-in
Lab integration (HL7 / LIS)
Send orders to and receive results from reference and on-site labs electronically.
- Partial
Open API & webhooks
Documented APIs and webhooks to build custom integrations and automations.
- Not offered
Telehealth visits
Conduct and document virtual visits (e.g., injury triage, follow-ups) inside the platform.
- Partial
Mobile / employee app
Mobile access for staff and a way for employees to complete forms or view results.
- Built-in
Cloud-based SaaS
Fully hosted, browser-based delivery with vendor-managed updates.
- Built-in
HIPAA & SOC 2 posture
Documented HIPAA compliance and independent security attestation (e.g., SOC 2).
- Built-in
Implementation & onboarding
Structured data migration, configuration, and training to get live.
- Built-in
Role-based access control
Granular permissions so clinicians, billers, and employer users each see only what they should.
Compare Quest Diagnostics (Employer Solutions) head-to-head
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Alternatives to Quest Diagnostics (Employer Solutions) →Frequently asked questions
What is Quest Diagnostics (Employer Solutions)?
Quest Diagnostics (Employer Solutions) — Lab-driven employer screening and occupational health testing.. Quest Diagnostics Employer Solutions supports employers with drug and alcohol testing, biometric screenings, vaccinations, and occupational health testing, backed by a national laboratory network and an employer portal for ordering and results.
Who is Quest Diagnostics (Employer Solutions) best for?
Quest Diagnostics (Employer Solutions) is best for employers that lead with lab-based screening and testing and want a national collection network, and is most commonly evaluated by Employers & on-site clinics, Enterprise EHS, Small & growing practices teams.
How is Quest Diagnostics (Employer Solutions) deployed and priced?
Quest Diagnostics (Employer Solutions) is offered as cloud / saas with quote-based. Confirm current pricing directly with the vendor, as occupational health platforms are typically quoted to your locations and user count.
What are the best alternatives to Quest Diagnostics (Employer Solutions)?
The closest alternatives to Quest Diagnostics (Employer Solutions) include Concentra, Enablon, Evotix. See the full alternatives list for capability-by-capability comparisons.
Related reading
Put Quest Diagnostics (Employer Solutions) in context before you commit to a shortlist.